Job Description

Job Description

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Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

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Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.   With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.  Entrepreneurial yet established and growing organization where you can make a true impact!

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Where you will work: 

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• This position will be based in Astounds Austin, TX office.
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A Day in the Life of the Broadband Technician:

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• Residential install and disconnects* (data, video, phone) on customer premises
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• Ensure/record correct RF and signal levels within specifications
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• Communication with leadership and dispatch as needed
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• Customer education
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• Operate company vehicle in safe and responsible manner
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• Other duties as assigned
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What You Bring to the Table:

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• Education: High school diploma or equivalent
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• Experience: 0 (Entry Level)
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• Competencies: Maintain satisfactory driving record and have a valid driver's license
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• Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
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Education and Certifications:

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• High school diploma or equivalent
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We're Proud to Offer a Comprehensive Benefits Package Including:

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• 401k retirement plan, with employer match
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• Insurance options including: medical, dental, vision, life and STD insurance
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• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
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• Floating Holiday: 40 hours per year
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• Paid Holidays: 7 days per year
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• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
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• Tuition reimbursement program
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• Employee discount program
  
   
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*Benefits listed above are for regular full-time positions

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\n Our Mission Statement: \n

* Take care of our customers

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* Take care of each other

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* Do what we say we are going to do

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* Have fun

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Diverse Workforce / EEO :

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Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

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FCO (For San Francisco Candidates Only):

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf

EducationRequired

• High School or better

Licenses & CertificationsRequired

• Drivers License

SkillsPreferred

• Trust
• Verbal Communication
• Time Management
• Client Relations

BehaviorsPreferred

• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

MotivationsPreferred

• Self-Starter: Inspired to perform without outside help
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Goal Completion: Inspired to perform well by the completion of tasks
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Full time, Work at office, Local area,

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