smartdept. is searching for a UX Writer for a financial client located in the greater Chicago area. The ideal candidate will come with 3-5+ years of experience. This is a full-time , hybrid , contract opportunity. What You'll Do: Create and refine user interface text, including buttons, error messages, onboarding flows, and help content, ensuring clarity and consistency. Work closely with UX designers, researchers, and product teams to align content strategy with user needs and business goals. Conduct user research and usability testing to gather insights and validate content effectiveness, making data-driven decisions. Develop and maintain a tone of voice and style guide that reflects the brand's personality and ensures consistency across all touchpoints. Contribute to content strategy discussions, providing insights on how to best communicate with our users throughout their journey. Iterate on content based on user feedback, analytics, and team input to continuously improve the user experience What You'll Need: Bachelor's degree in English, Communication, Human-Computer Interaction, or a related field. 3-5+ years of experience in UX writing, technical writing, or a similar role. Strong portfolio showcasing your writing skills and examples of user-centered content. Excellent communication skills with a keen eye for detail. Familiarity with UX design principles and methodologies. Proficiency in using design and prototyping tools (e.g., Figma, Sketch, Adobe XD) is a plus. Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously. smartdept. inc.
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