Hourly Rate: $23.54Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Union Host at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Uniform laundering, stipend for work shoes Complimentary meal and soft drink per shift Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Monthly cell phone stipend As a Union Host, a typical day will include: Using the OpenTable web-app; Plan, forecast, and track guest reservations for current and upcoming shifts. Provide guests with table accommodations, offer menu recommendations, and ensure that any guests special needs are met and communicated. Answer phones and respond to guests’ communications. Address guest issues with Management and report problem reservations or peak times. Maintain guest menus, candles, and stock special needs items Provide an excellent and consistent level of service to customers Assist service staff whenever necessary Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Union Host at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. Position may require background and drug screening, in accordance with state and local requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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