Senior Director or Executive Director, Patient Services
About the Company
Innovative biopharmaceutical company
Industry
Biotechnology
Type
Public Company
Founded
2014
Employees
51-200
Categories
Specialties
About the Role
The Company is seeking a Senior Director/Executive Director for Patient Services to lead the design, build, and scaling of patient support operations for its oncology and rare disease portfolio. This pivotal role is focused on delivering innovative, patient-centric support options and establishing strong relationships with brand and external hub partners. The successful candidate will be responsible for all aspects of the patient support organization, including setting performance expectations, managing KPIs, and ensuring the development of comprehensive support programs. Collaboration with cross-functional stakeholders and external vendors is essential, as is the ability to provide strategic insights and ensure compliance with all relevant regulations. Applicants must have a Bachelor's degree and a minimum of 12 years' experience in developing and managing biopharmaceutical patient support programs, with at least 7 years in reimbursement or market access within the biopharmaceutical industry. The role requires a deep understanding of government and commercial payer systems, as well as the ability to partner with brand teams to maximize patient access. Key competencies include knowledge of legal and regulatory requirements for patient support programs, recent go-to-market experience, and proven leadership skills. The ideal candidate will have a strong background in managing complex vendor relationships, be adept at change management, and possess excellent communication and interpersonal skills. The role demands a strategic thinker who can analyze data to drive program improvements and enhance the patient experience.
Hiring Manager Title
Senior Vice President, Market Access
Travel Percent
Less than 10%
Functions
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