Job Description

Dairy Queen
Hiring: Restaurant Assistant Manager, Shift Manager & Team Member
Location: Mason City, IA

When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Dont wait to get your career started, take advantage of this sweet opportunity today!

The  Restaurant   Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customers visit, while assisting with and learning restaurant management responsibilities.

If learning new things, working alongside friendly co-workers and making a difference in the lives of others is what youre all about, then DQ is the place for you! As a Dairy Queen  Restaurant   Shift Manager , youll help supervise the team and ensure all shift responsibilities are completed. Our Dairy Queen Shift Managers are leaders in our stores in many ways, including training new team members, handling cash and making sure our guests have the best experience possible. As a member of our Dairy Queen management team, the shift managers will work with the General Manager and Assistant Managers to make sure all food safety and cleanliness standards are met every day.

A DQ  Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods (FF) and International Dairy Queen (IDQ). Your goal is to meet or exceed each Guests expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards Guests and co-workers alike throughout the course of completing all assigned tasks.

Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Minimum Age: Must be 18 years of age or older.
• 2+ years previous experience as a restaurant Shift Manager required and successful completion of Fourteen Foods certified training program.
• Must possess and maintain a valid drivers license.
• Must successfully pass a background check.
• Possession of Food Handlers Permit and/or ServSafe Certification (where required).
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Minimum Age: Must be 18 years of age or older.
• Experience and Training:
• 1+ years previous supervisory experience in Fast Food or Retail preferred.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Requirements:

• Minimum Age: Must be 16 years of age or older.
• No previous work experience required. 6+ months of experience in fast-food restaurant or related
• Above average math skills needed to operate cash register, count and return change, and balance cash drawer.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Here's what well bring to the table:

• Competitive wages
• Tuition reimbursement opportunities
• Benefits for full time employees including health, dental and vision
• No 3rd shift
• Employee referral bonuses
• Restaurants closed on Easter, Thanksgiving Day and Christmas Day

Fourteen Foods is the largest DQ franchisee in the world. We offer excellent growth and advancement opportunities as well as pay and benefits youd expect of an iconic national brand. Come join us, were the place where memories are made!

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Tags

Holiday work, Full time, Work experience placement, Christmas work, Local area, Shift work, Night shift, Weekend work, Afternoon shift, All shifts,

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