PT Customer Service Representative (Evening Shift) Job at FarmArt Produce, Folcroft, PA

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  • FarmArt Produce
  • Folcroft, PA

Job Description

PT Customer Service Representative (Evening Shift) Location Folcroft, PA :

The PT Customer Service Representative is responsible for being the front line of communication for FarmArt Produce.

Responsibilities and Duties

  • Answer incoming orders from customers via email, phone or voicemail and clearly notate the orders in the system.
  • Enter customer data into the system.
  • Generate pick tickets for the warehouse staff.
  • Highlight add-on or special items on pick ticket for each customer.
  • Make changes in the system to existing invoices.
  • Resolve any other customer issues when called upon.
  • Assist preparing final invoice for the customer.
  • Route the invoices to transportation for each driver.
  • Process credit requests when drivers return from route and enter them in the system.
  • Assist with credit memos.
  • Assist with administrative duties as assigned.

Qualifications and Skills Required:

  • Excellent verbal, written and customer service skills.
  • Friendly, outgoing personality with great phone customer service.
  • Ability to multi-task and problem solve.
  • Bilingual (English/Spanish) experience preferred but not required.
  • Ability to use the computer and programs.
  • Ability to work nights, weekends and holidays.
  • Light lifting, push or pull up to 20lbs.
  • Ability to sit at a desk for long periods.
  • Ability to walk into the warehouse occasionally.

Job Type: Part-time

Shift:

  • 8 hour shift
  • Evening shift

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Work Location: In person

Job Tags

Holiday work, Full time, Shift work, Night shift, Weekend work,

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