Job Description

Title Messagepoint Developer / Software Engineer

Location-Remote

Experience required 12 yrs

Must to have: Minimum 12+ years of development experience + Minimum 3- 4 years of message point platform experience + familiarity with scripting languages (eg. Javascript)

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features, APIs, and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.

Additional Info about Messagepoint:

• Messagepoint is a tool - more specifically, a customer communications management (CCM) platform. It is a software solution designed to help businesses manage, automate, personalize, and deliver customer communications across various channels like email, SMS, print, and web.
• It is commonly used in industries such as finance, insurance, healthcare, and utilities, where customer communications need to be personalized, compliant, and delivered at scale.

Message Point Developer

Contract

New York Manhattan or Clinton , NJ

Hybrid 3 days from Office

A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.

Development on Messagepoint platform:

• Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
• Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture.
• Troubleshoot and resolve issues related to Messagepoint templates and workflows

Content Management:

• Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.

Workflow Automation:

• Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.

Data Integration:

• Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content.
• Experience with integrating Messagepoint into enterprise-level systems via APIs and web services

Channel Management:

• Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.

Testing and Quality Assurance:

• Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.

Deployment and Maintenance:

• Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
• Optimize template performance for large-scale deployments

Minimum 12+ years of work development experience and atleast with3- 4 years of messagepoint platform experience

• Bachelor's degree in computer science, Electrical Engineering, or related field.

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features, APIs, and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.

• NA

Please send your resumes to:

ak@eagleiitech.com

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