POSITION SUMMARY
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Class A Class A tandem dump truck driver JobKenny's Concrete is hiring Class A driver, to drive my dump truck pulling low boy trailer with skid steer to job sites, concrete recycle yard etc. Must be able to secure your load. No steering wheel holders. We do residential...
Do you know that awesome Moment when food is being broth to your table? Well, if you want to be most popular guy that sees all of the smiles in the restaurant, then this position is for you! Your daily activities will be to accurately deliver food to guest using seat ...
...Computer Engineering or a related technical field. 7-10 years of experience in electrical engineering with a focus on aviation or aerospace. Strong knowledge of aviation regulations and standards (e.g. FAA, EASA) and experience with aircraft design methodologies. Familiarity...
...Additional Information Job Number 24216626 Job Category Event Management Location Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type...
...Civista Bank Description: Position Purpose: The Content Marketing Specialist is responsible for the development and placement... ...production, and execution of marketing and PR communications. Review the work of vendors and other team members in an editorial capacity...