Job Description

We are currently seeking a seasoned General Manager to oversee day-to-day operations and ensure a consistently high level of guest satisfaction, employee engagement, and operational excellence for a well-appointed full service hotel. This role is ideal for a hospitality leader who brings a hands-on, strategic, and service-oriented approach to hotel management.

Key Responsibilities:

• Provide overall leadership and direction to all hotel departments
• Foster a guest-first culture that delivers exceptional service at every touchpoint
• Develop and implement operational strategies to drive revenue growth and cost efficiency
• Ensure compliance with brand standards, local regulations, and company policies
• Lead and support department heads in achieving performance goals and maintaining high morale
• Monitor financial performance, prepare reports, and contribute to budgeting and forecasting processes
• Maintain strong relationships with guests, employees, vendors, and key stakeholders

Qualifications:

• Proven experience as a General Manager (or similar leadership role) in a full-service hotel environment
• Strong understanding of hotel operations, including rooms, F&B, housekeeping, and maintenance
• Exceptional leadership, communication, and interpersonal skills
• Demonstrated ability to manage budgets, drive profitability, and uphold service standards
• Familiarity with hospitality systems and technology
• Bachelor's degree in Hospitality Management or related field preferred

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