Job Description

Requisition No: 841124 

Agency: Department of Health

Working Title: HEALTH EDUCATOR - 64084714

 Pay Plan: Career Service

Position Number: 64084714 

Salary: $45,000.00-$47,000.00 

Posting Closing Date: 11/21/2024 

Total Compensation Estimator 

Job posting category – Internal Agency

Your Specific Responsibilities:

This position is an International Board-Certified Lactation Consultant (IBCLC) that provides specialized and advanced breastfeeding management, direct breastfeeding services and assessment of the mother-baby dyad and management of the breast pump loan program for Florida Department of Health in Miami-Dade County WIC Program. The incumbent provides services for the WIC Program in accordance with DHM 150-24, and the FL-WISE User's Manual. Incumbent is responsible to follow and adhere to all rules, regulations, policies, and procedures of the Florida Department of Health (FL-DOH) and the WIC and Nutrition Program. The incumbent in this position will have the authorized "need to know" access to confidential WIC client records, and the FL-WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs.

Provides IBCLC services to WIC participants regarding advanced breastfeeding management issues and those participating in the breast pump loan program. Responsible for coordination, planning and management of client, family and staff education utilizing evidence-based breastfeeding information. Assesses client's breastfeeding status and determines health care needs and appropriate action to be taken. Counsels and provides guidance and recommendations based on client screening, interpretation of the data, physical examination and the client's mental, emotional, cultural and social circumstances. Adheres to the latest Code of Professional Conduct and Scope of Practice for IBCLCs of the International Board of Lactation Consultant Examiners.

Documents findings and recommendations for all participants in the client record and/or other appropriate documentation as per WIC guidelines. Plans, documents, and implements breastfeeding care plans for participants following established breastfeeding policies and procedures for contact and follow-up. Maintains open lines of communication and coordinates breastfeeding services with other WIC unit staff and community organizations.

Collaborates and consults with client's health care team, IBCLCs and BFPCs to address breastfeeding findings to ensure continuity of care. Provides appropriate referrals as required.

Manages breast pump loan program. Receives and processes referrals from WIC staff and outside organizations. Assesses need and processes WIC participant request within 24 hours to determine eligibility and validity. Tracks, organizes and maintains equipment. Coordinates plan of care and assures accurate breastfeeding information as it relates to pumping and quality control. Schedules pump issuance appointments, conducts surveys and maintains database. Monitors and evaluates client's breast pump usage on a weekly and/or monthly basis by conducting time sensitive follow-up per agency policy. Provides IBCLC services as needed to infants transitioning from hospital to home.

Manages breastfeeding equipment processes and ensures methods are efficient and effective. Develops and maintains protocol and procedures for breast pump loan and devices. Conducts weekly and/or monthly inventory of all breastfeeding equipment located at all units as required by agency policy. Reviews protocols annually and amends as needed in accordance with OHM 150-24, and the FL-WISE User's Manual. Investigates discrepancies in reports, records and confers with clients and personnel to ensure accuracy and compliance with Pump Loan and Equipment Policies and Procedures. Analyzes data to maintain adequate equipment inventories. Organizes and arranges for delivery and storage of supplies and equipment. Maintains adequate inventory levels throughout the agency. Assess equipment for functionality. Removes and returns equipment that is determined to be ineffective and/or inoperable.

Independently prepares and maintains summary reports for breast pump loan program based on number/type of pumps used, type of use, referral, length of time it takes to receive service and other pertinent information regarding breast pump loan program.

Responsible for departmental maintenance and organization consisting of but not limited to: properly disinfect and prepare breast pumps for reuse within 5 days of return. Ensure that department surroundings and/or work areas are in order and maintained for safety and organizational purposes.

Assist in the maintenance of the WIC Breastfeeding Helpline during official operating hours, nights, weekends and/or holidays. Return client calls within time frame determined by the WIC Program. Properly screen and assess client's breastfeeding need using FL-WiSE computer system. Provide support through personal interaction, information on aspects of normal breastfeeding, anticipatory guidance to reduce the occurrence of problems, and/or additional information on resources of help. Counsel callers using research-based information to assist mother in the prevention and occurrence of common breastfeeding concerns. Identify and provide appropriate referral and follow-up with accurate documentation in the client's electronic record per established protocols.

Provide ongoing technical assistant and training to WIG employees on breast pump program policies, procedures and

equipment.

Breast pump program community liaison to local hospitals and community organizations. Participates in Outreach activities including but not limited to Health Fairs, DOH Events, community programs, contacting healthcare professionals, contacting potential WIG clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned.

Operates FL-WISE Computer System, scanners, pin pads, and network printers, and electronic databases i.e., Formula Tracking.

Attends all WIG Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in-service trainings.

Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc. Email communications must be maintained on daily basis.

Performs other related duties as assigned. Adheres to assigned work duties as designated by supervisor.

Required Knowledge, Skills, and Abilities:

• Knowledge of and adherence to standards of practice and code of ethics for IBCLCs.
• Knowledge of current science theories, practices and clinical competencies of the professional IBCLC.
• Knowledge and skills in applying breastfeeding policies, principles and practices as they relate to the needs of the clients.
• Knowledge of the principles of human behavior, learning, and effective communication.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to promote WIG services in a professional manner.
• Ability to communicate effectively with others in writing and orally as indicated by the needs of the audience.
• Ability to establish and maintain effective working relationships with others.
• Ability to initiate, work independently, highly organized and attentive to details.
• Ability to be discrete and maintain strict confidentiality.
• Ability to plan, organize and coordinate work activities.
• Knowledge, skills and proficiency in use of computer, Microsoft Office (Outlook, Word, Excel), WIG data system and phone system.
• Knowledge of the principles, methods and techniques of training or instruction.
• Ability to actively listen to others.
• Ability to design and produce health promotion and public health educational materials.
• Ability to analyze data, solve problems independently and complete arithmetic calculations.
• Ability to plan, organize and coordinate work assignments and supervise others.
• Ability to train effectively and employ varied teaching methods.
• Ability to analyze and interpret anthropometric, clinical, biochemical, and health data.
• Ability to interview and counsel clients effectively.
• Ability to organize data into logical format for presentation in reports, documents and other written/visual materials.

Qualifications:

Minimum –

This position requires current certification as an International Board-Certified Lactation Consultant (IBCLC) certified by the International Board of Lactation Consultant Examiners (IBLCE).

Preferred –

Incumbent in this position is preferred to be bilingual in English/Spanish or English/Creole.

Where You Will Work :

7785 NW 48 Street, Suite 325

Miami, FL 33166.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit  .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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