Job Description

Job Description

Job Description

Salary:

OEC Fiber, located in Norman, OK, is taking high-speed fiber services where no one else will. Powered by Oklahoma Electric Cooperative, OEC Fiber brings the power of high-speed fiber services right to the front door of homes and business. We are proud to provide affordable and reliable high-speed fiber services coupled with some of the most exceptional customer service in the area. We offer competitive pay, an excellent benefits package including medical, vision, and dental insurance, retirement options, as well as paid vacation and sick leave.

We are currently accepting applications for Fiber Optic Technician. This is a full-time position located out of our headquarters in Norman, OK. This position will typically work a Monday - Friday schedule and participate in an on-call rotation and occasionally work evenings, weekends, and holidays. Fiber Optic Technicians are expected to reside in the OEC Fiber service territory.

The Fiber Optic Technician is responsible for maintenance and installation of service for the fiber to the premises (FTTP) subsidiary. This includes installation of fiber drops, home installations, and routine and emergency maintenance and troubleshooting. He/she interacts closely with members and subscribers to coordinate the routing and installation of fiber devices and outlets.

Responsibilities include:

• Provides safe, reliable fiber and broadband service.
  • Performs and analyzes light meter readings.
  • Completes routine maintenance on aerial and underground cables and equipment.
  • Continually inspects structures and equipment for active or potential hazards to service.
  • Responds to all work requests in a timely manner.

• Connects and disconnects aerial and underground fiber optic drops.
  • Buries and/or pulls up line, using various hand and power tools and other equipment.
  • Installs equipment on outside of building.

• Routes and installs fiber and/or cables from the outside to the inside of a home or business.
  • Installs, terminates, and tests cat-5/6 and fiber.
  • Runs and pulls lines through attics, crawl spaces, and walls.
  • Coordinates with member on location of outlets and other equipment.
  • Performs minor drywall patches/repairs as needed.

• Troubleshoots issues with fiber and broadband systems.
  • Performs service calls as requested.
  • Splices fiber optic cables as needed, using fusion and mechanical methods.
  • Tests repaired, new, or updated equipment and fiber to ensure proper functions.

• Connects and configures members owned devices to the fiber network, such as routers, modems, computers, phones, remote controls, and televisions.
  • Maintains up-to-date knowledge of various technologies, devices, and networking commonly used in homes and businesses.
  • Educates users on features and services available.

• Performs tasks at various heights and in confined spaces, working from ladders and/or buckets as needed.
  • With appropriate training and approval, may also climb poles.

• Participates in on-call/stand-by duties as requested during emergency situations.

• Practices and promotes respect towards members and their property.
  • Receives property owners permission prior to performing work, when applicable.
  • Interacts with members in a helpful, professional manner at all times.
  • Exercises great care to avoid damage to property and reports any damage to appropriate personnel as soon as possible.

• Maintains appropriate operation and care of all vehicles, tools, and equipment used in the performance of tasks.
  • Ensures necessary tools, equipment, and materials are readily available on his/her assigned truck.
    

• Promotes the member-owned, community oriented functions of the Cooperative.
• Provides information and technical advice to Cooperative personnel, members, and the public.
  

Ideal candidates meet the following qualifications:

• High school diploma or equivalent and 1 year experience
  • Experience should be of a progressively increasing responsibility in telecommunications and/or fiber optics construction, maintenance, and splicing, and customer service.

• Valid driver's license
• Experience working from bucket truck and climbing poles is preferred
• Working knowledge of related safety practices
• Working computer and tablet knowledge
• Skill in: communicating with others and effectively conveying information; determining causes of errors and developing solutions; conducting tests and inspections to evaluate quality and performance; determining how a system should work and how changes might affect outcomes; time management
• Ability to: visualize how something will look after it is moved/rearranged; communicate verbally and in writing; understand verbal and written communication
• Qualities of: being reliable, responsible, dependable, and fulfilling obligations; being careful, detailed, and thorough in completing work tasks; guiding oneself with little supervision; dealing calmly and effectively in stressful situations; being open to change and variety in the workplace; being pleasant with others and displaying a good-natured, cooperative attitude

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