Dietary Telephone Interviewer (RTI) Job at Greene Resources, Raleigh, NC

Q2JEVzJER2puRjVqcERxR0dabFZ2NHlOY1E9PQ==
  • Greene Resources
  • Raleigh, NC

Job Description

Job Number: 48140 Dietary Telephone Interviewer (RTI) Job Description: Dietary Telephone Interviewers must conduct dietary telephone interviews with survey participants for the National Health and Nutrition Examination Survey (NHANES), emphasizing the importance and value of their participation. Responsibilities: Follow a scripted questionnaire precisely to collect accurate data, ensuring all responses are entered correctly into the system in real-time. Engage with participants to address concerns and attempt to convert those who previously declined participation. Attend all required training sessions to stay informed on survey protocols and maintain high standards of data quality throughout the collection process. Take customer calls and provide accurate, satisfactory answers to their queries and concerns Collaborate with other call center professionals to improve customer service Education Requirements: No education requirements required. Desired Background/Skills: Call center or customer service environment advantageous Qualifications: Active listening: Being able to listen to understand, not just to respond. Problem-solving: The ability to quickly identify and resolve customer issues. Product knowledge: Understanding the company's products or services and how to answer questions about them. Computer skills: Being able to use computer software and type quickly. Attention to detail: Being able to identify important information and use it to act. Organizational skills: Being able to design a system to keep track of conversations with customers. Interpersonal communication: Being able to deliver excellent service and resolve customer issues. Other Information: Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Greene Resources

Job Tags

Similar Jobs

Jessica L. Mansfield, DDS, PA

Dental Assistant Job at Jessica L. Mansfield, DDS, PA

 ...Job Description Job Description Dental Assistant is needed for our growing, fun, fast-paced private dental practice. We are flexible and can do Part-time or Full-time position. Make top-of-the-industry pay and bonuses as an assistant in our private dental practice... 

Green Key Resources

Human Resources Director Job at Green Key Resources

 ...organization.Salary: $165-175K base + bonus3 days onsite, 2 remoteJob Requirements: Develop and execute HR strategies that...  ...fostering a high-performance and inclusive culture.Oversee talent acquisition, employee engagement, performance management, and compensation... 

VIOCF

Entry Level Lube Tech Job at VIOCF

 ...Entry-Level Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No experience necessary! What you'll do: As an Automotive Technician, you will perform maintenance to keep our guests vehicles serviced and on-the-road safely.... 

Integrity Placement Group

Physician / Pain Management / Florida / Permanent / Interventional PainManagement Job Job at Integrity Placement Group

 ...Company: Our client is an expert in treating pain conditions of residents in Central-...  ...communities, using the latest pain management techniques and procedures available.The...  ...Position: Our Client is looking for an Interventional Pain Management Physician to join their... 

Link Up Overseas

Remote Data Entry Clerk No Experience Job at Link Up Overseas

About the job Remote Data Entry Clerk No ExperienceAbout the job This is your chance to begin a long-lasting career with limitless opportunity. Find the freedom you've been trying to find by taking a minute to complete our online application.BenefitsExcellent weekly...