Customer Service Specialist Job at Russell Tobin, Lehi, UT

Q0xQZTNUcW1rMTlob3pXRkc1Tlh1WWlP
  • Russell Tobin
  • Lehi, UT

Job Description

Job Description:

Duration - 7 months

Job Title:-Eligibility Associates

Hybrid - 2 days office (Wednesday - Thrusday) 3 day WFH

Exchange a high volume of files per day with customers, networks, and partners, and are looking for people to manage the operation, quality, and scaling of our data management systems. Through your experiences at Collective Health, you will be an important part of improving the member healthcare experience by operating and scaling our data operations platform. You will report to the Senior Manager, Eligibility Operations.

What you'll do:

● Investigate and resolve daily ticketing questions, exceptions, and errors

● Investigate and resolve partner discrepancy reports

● Data management activities, client reporting, and assist with audits

● Obtain and maintain outlined daily productivity goals while meeting quality standards

Your skills include:

Required skills:

● Experience with collaboration

● Work within defined service levels and maintaining high productivity/accuracy

● Excellent Internal and external client/partner communication

● EDI experience - Nice to have: working with healthcare data; data operations/data management

● Experience working within the healthcare industry

● Basic SQL knowledge- Preferred

● Experience working with HR Systems-Preferred

● Experience working with carriers-Preferred

● Experience with US healthcare systems

● Ability to follow predefined processes and communicate issues immediately as they

arise

Pay Rate:- $21.00/hr.- $27.95/hr.

Job Tags

Work at office, Immediate start,

Similar Jobs

EssilorLuxottica

Licensed Store Manager Job at EssilorLuxottica

Requisition ID: 886234Store # 00Q351 Target OpticalPosition: Full-TimeTotal Rewards: Benefits/Incentive InformationAbout Target Optical At...  ...LinkedIn to learn more.General Function The Licensed Target Store Manager aims to make guests happy by making eye care simple and... 

Helm Incorporated

Merchant Job at Helm Incorporated

Description: Merchant Drive Trendsetting Products to Market!Are you obsessed with finding the perfect product to represent a brand? Do you have a sixth sense for spotting trends before they hit the mainstream? If so, we want to talk to you.Helm is looking for an experienced...

St. Clare Commons

Resident Assistant Job at St. Clare Commons

 ...appreciating our team members. Heres what you can expect when you join us: Flexible Scheduling: Choose from 4, 6, 8, or 12-hour shifts on 2nd or 3rd shift. Competitive Pay: Starting at $15.00/hour, with additional pay for experience. Exceptional Benefits Package (... 

Caterpillar Inc.

2026 Engineering Internship Program- Metallurgical Engineering Job at Caterpillar Inc.

 ...Career Area: Students and Graduates Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers... 

Jobleads-US

Graphics Rendering and Compositing Engineer Job at Jobleads-US

Graphics Rendering and Compositing Engineer Cupertino, California, United States Software and ServicesDescription As an engineer on the UI...  ...Excellent C/C++ coding abilitiesA genuine passion for 2D and 3D graphicsExperience with OpenGL, Vulkan, Metal, or other GPU programming...