Customer Service Representative Job at Nesco Resource, Sandusky, OH

Q0xEZjNqS2luRjFsb3orRUg1UlJ2WTg9
  • Nesco Resource
  • Sandusky, OH

Job Description

Customer Service Representative
Pay: $15.00 an hour
Hours: 8:30am - 5pm Monday-Friday with occasional overtime on Saturdays

Position Overview:
As a Home Decor Customer Service Representative, you will be responsible for providing exceptional customer service to clients seeking assistance with home decor products and services. You will assist customers in navigating product offerings, resolving inquiries, and ensuring overall satisfaction with their purchases. This role requires a strong understanding of home decor trends, excellent communication skills, and a passion for delivering a positive customer experience.

Responsibilities:
  1. Customer Assistance: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide personalized assistance to customers regarding product information, pricing, availability, and order status.

  2. Product Knowledge: Develop a comprehensive understanding of the home decor products and services offered.

  3. Order Processing: Process customer orders accurately and efficiently using the company's order management system. Coordinate with internal teams, such as warehouse and logistics, to ensure timely order fulfillment and delivery.

  4. Issue Resolution: Address customer concerns, complaints, and product issues promptly and effectively. Work closely with the customer service team and other departments to resolve issues and ensure customer satisfaction.

Requirements:
  • Previous customer service experience in a retail or e-commerce environment preferred
  • Excellent communication skills, both verbal and written.
  • Proficiency in using customer service software, order management systems, Microsoft Office Suite and office fax machine.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Must be able to pass a background screen.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Job Tags

Saturday, Monday to Friday,

Similar Jobs

iHire

Home Infusion RN, PRN Job at iHire

 ...reach top talent for their opening below. Check it out and apply via iHireNursing today! CSI Pharmacy is hiring for an Infusion Registered Nurse, RN to join our dynamic team. CSI Pharmacy is a nationwide specialty pharmacy, founded by pharmacists and dedicated to... 

Myagentgladys

Receptionist - State Farm Agent Team Member Location: NY-Bronx-10459 Job at Myagentgladys

 ...responding to inquiries regarding insurance availability, eligibility,...  ...service * Ability to work in a team environment * Ability...  .... This position is with a State Farm independent contractor agent,...  ...needs, including Auto Insurance, Home Insurance, Life Insurance,... 

ALAANT

Recruiter (Healthcare) Job at ALAANT

 ...Are you seeking an opportunity to make a positive impact in the healthcare space? If so, Alaant Workforce Solutions has an opportunity...  ...system team in the Capital Region!Hours and Benefits for the Recruiter: Monday- Friday, 8:00am-4:30pm $54,000 - $56,000PTO, Medical... 

Community Hospital of Huntington Park

Security Guard Part Time 8-Hour Night Shift Job at Community Hospital of Huntington Park

 ...Job Description Job Description Security Guard Part Time 8-Hour Night Shift The position of Security Guard is responsible for all aspects of the Security and Safety in the hospital. Performs a variety of duties and rounds to prevent fire, theft, vandalism, illegal... 

Confidential

Chief Marketing Officer (CMO) Job at Confidential

 ...Chief Marketing Officer (CMO) About the Company Innovative transportation consulting company Industry Translation and Localization Type Privately Held About the Role The Company is in search of a Chief Marketing Officer (CMO) to spearhead the development...